FUTURE COMPLIANCE PAGE

Master Cargas Brasil values the security and privacy of the information of users who access the company’s official websites and recognizes as sensitive and relevant the personal data records, as defined by Law No. 13,709/2018, the Brazilian General Data Protection Law (“LGPD”), provided by users when using the Master Cargas Brasil website (“Pages”).
This Privacy Policy (“Policy”) aims to regulate, in a simple, transparent, and objective manner, which data and information will be collected, when they may be used, and to clarify the rights and responsibilities of its Users.
The company’s Pages respect Users’ privacy and ensure that the best information security practices will be applied to guarantee compliance with the LGPD.

1. DEFINITIONS

Site/Pages: All Master Cargas Brasil pages accessible via the address: https://mastercargasbrasil.com.br/

User: Any individual who accesses the company’s pages, a natural person to whom the personal data refers.

Cookies: Small files used by websites to store user preferences.

2. APPLICABILITY

This Policy applies to any User who, by accessing the Master Cargas Brasil website, may have their data collected or stored by the company.

3. USE OF DATA

Master Cargas Brasil may collect information actively provided by the User when filling out registration forms on the Pages, as well as information automatically collected during use of the Pages, such as the identification of the commercial establishment used, IP address with date and time of connection, among others.

Two types of personal data are therefore processed:

a) Data provided directly by the User; and

b) Data collected automatically.

Information provided by the User: Master Cargas Brasil collects all information actively entered by the User on the Pages, such as full name, email address, date of birth, city and state, contact phone numbers, and any other necessary data when completing forms on the company’s Pages. This information will be used to fulfill the purpose of the requests, including customer service, freight quotations, storage and related services, user complaints, information requests, mailing list subscriptions, and other forms available on the Pages.

Data collected automatically: Master Cargas Brasil may also collect information automatically, such as device characteristics, browser type, IP address (with date, time, and location), language settings, click history, accessed pages, subsequent pages visited after leaving the site, and any search terms entered on or related to the Pages. For this collection, the company may use standard technologies such as cookies, pixel tags, beacons, and local shared objects, intended to improve the User’s browsing experience.

The information collected automatically or provided by the User may be classified, categorized, and stored in Master Cargas Brasil’s databases, in compliance with the necessary security standards to ensure confidentiality and integrity. These data may be stored for purposes including:

a) Establishing contractual relationships;

b) Responding to inquiries, suggestions, requests, or complaints;

c) Supporting strategic decision-making in compliance with legal standards and the company’s Code of Conduct and ethical principles;

d) Providing services;

e) Monitoring and analyzing site usage and trends;

f) Improving and correcting site functionality;

g) Communicating with the User;

h) Offering targeted and relevant content;

i) Measuring the audience of the company’s Pages.

In accordance with Article 10 of the LGPD, data will be collected solely for promoting Master Cargas Brasil’s activities and protecting, with respect to the data subject, the regular exercise of their rights or the provision of services that benefit them, in line with their legitimate expectations and fundamental rights and freedoms.

Any misuse of such information by Master Cargas Brasil employees will result in applicable legal penalties.

The sharing or transfer of personal data to third parties will only occur with judicial authorization or an express legal requirement.

If the User no longer wishes to receive communications after subscribing through our site, they may contact Master Cargas Brasil at any time via the contact form available on the site.

4. INFORMATION PROTECTION

Information received from the User is protected against unauthorized access within the company’s IT systems. Data handling by employees is limited to professional duties and functions strictly necessary to perform the company’s activities.

5. DATA SHARING

Master Cargas Brasil is part of an economic group that works in partnership with various companies. Therefore, it may share information collected through the Pages in the following situations:

a) With other companies in the Master Cargas Brasil group, which agree to use the information for the same purposes stated in this Policy, as it applies to all companies within the same group;

b) To protect Master Cargas Brasil’s interests in any type of dispute, including legal proceedings;

c) In the event of corporate transactions or structural changes involving Master Cargas Brasil, where data transfer is necessary for service continuity; or

d) Pursuant to a court order or request by administrative authorities with legal jurisdiction.

6. HOW WE KEEP DATA SECURE

Master Cargas Brasil will store information collected through its Pages on its own servers or servers contracted by the company, and it may also be stored using cloud technology and/or other future technologies, always aiming to improve and enhance the company’s activities. If the database is hosted on third-party servers, the company will require that data be stored in compliance with applicable legal security and control standards.

Master Cargas Brasil uses reasonable market-standard and legally required measures to preserve the privacy of data collected through its Pages. These include encryption and anonymization of collected data, protection against unauthorized access to its systems, restricted access to authorized individuals, and confidentiality agreements for anyone who comes into contact with such information.

No website is entirely secure, and Master Cargas Brasil cannot fully guarantee that all information transmitted through its Pages will be free from unauthorized access via illicit means. For this reason, we encourage Users to take appropriate measures to protect themselves, such as keeping all usernames and passwords confidential.

7. RETENTION OF COLLECTED INFORMATION

Information collected by Master Cargas Brasil through the Pages will be automatically deleted from its servers when no longer useful for the purposes for which it was collected, or when the User requests the deletion of their personal data, in compliance with legal retention periods. Nevertheless, the information may be retained to fulfill legal or regulatory obligations or transferred to third parties, provided that the data processing requirements set out in the LGPD are observed.

8. YOUR RIGHTS

In compliance with applicable regulations regarding personal data processing, Master Cargas Brasil respects and guarantees the User’s ability to submit requests based on the following rights:

a) Confirmation of whether processing exists;

b) Access to personal data;

c) Correction of incomplete, inaccurate, or outdated data;

d) Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;

e) Portability of data upon express User request, respecting legal retention periods;

f) Deletion of data processed with User consent;

g) Information about public and private entities with which data has been shared;

h) Information about the option to withhold consent and the consequences of refusal;

i) Revocation of consent.

To exercise these rights, the User may contact Master Cargas Brasil via its Data Subject Rights Channel.

The User understands that deleting essential information for managing their account will result in the termination of their registration.

Master Cargas Brasil will make every effort to fulfill such requests in the shortest possible time. In the event of a deletion request, the feasibility of complying with the request will be assessed based on applicable laws, regulations, and rights involved.

9. INFORMATION SECURITY

Master Cargas Brasil continuously invests in information security to ensure that personal data under its custody remains protected and secure.

10. GOVERNING LAW AND JURISDICTION

This Policy applies to the websites/Pages of Master Cargas Brasil Ltda and companies within the same economic group.

This Policy shall be governed, interpreted, and enforced in accordance with the laws of the Federative Republic of Brazil, particularly the General Data Protection Law (LGPD), regardless of the laws of other states or countries. The competent jurisdiction to settle any disputes arising from this document shall be the Central Court of the Metropolitan Region of Curitiba.

11. GENERAL PROVISIONS

This Policy may be modified or updated at any time, and Users should remain attentive to changes.

The User controls their own privacy and may, at any time, use their preferred browser functions to browse anonymously.

However, in such cases, some services on this or other websites may not function properly due to the restriction of certain data, such as form systems.

We recommend reviewing this Policy periodically to stay informed about any updates, which Master Cargas Brasil reserves the right to implement at any time to improve the Pages.